Viben.ai Safety Guidelines

Last Updated: 15 October, 2024

Commitment to Responsible AI

At Qualia Systems Pty Ltd, we are dedicated to providing an AI companion service that is not only engaging but also safe, ethical, and respectful of our users' well-being and privacy. Our commitment to responsible AI guides every aspect of our service, ensuring that we prioritize your safety, data protection, and overall experience.

Safety Policy Overview

Our safety policy is designed to address key areas of concern and to provide you with transparent information about how we operate responsibly. Below, we outline the main components of our safety policy:

1. No Gamification Tactics
2. Data Sovereignty and Privacy
3. Strict 18+ Policy and Access Control
4. Dependence Monitoring and User Well-being
5. Acknowledgment of AI Limitations
6. Continuous Monitoring and Improvement

1. No Gamification Tactics

We believe in fostering genuine interactions without employing manipulative engagement techniques.

• No Reward Systems: We do not use points, gems, or any form of virtual rewards to encourage prolonged use.
• Respectful Engagement: Our AI is designed to interact with you respectfully, without tactics that promote dependency or addictive behaviors.

2. Data Sovereignty and Privacy

Your privacy is of utmost importance to us.

• Private Chat Window: We offer a private chat feature where conversations are not stored. Once the session ends, all data from the private chat is permanently deleted.
• Account Deletion: You have full control over your data. If you choose to delete your account, all your personal data will be completely removed from our servers.
• No Data Reselling: We do not sell or share your personal data with third parties. For more details, please refer to our Privacy Policy.

3. Strict 18+ Policy and Access Control

We are committed to providing a service appropriate for adults while safeguarding minors.

• Age Verification: Access to our service is restricted to users who are 18 years or older. We implement verification measures to ensure compliance.
• Mature Content Access: Certain features, including mature content, are only available to verified, paying adult users.

4. Dependence Monitoring and User Well-being

Your mental and emotional well-being is a priority for us.

• Session Monitoring: We monitor for unusually long sessions or patterns that may indicate distress.
• Supportive Responses: If signs of distress are detected, our AI is programmed to respond supportively and may encourage you to take a break or seek professional help.
• No Psychological Manipulation: We avoid any interaction strategies that could exploit psychological vulnerabilities.

5. Acknowledgment of AI Limitations

We strive for excellence but recognize that AI has its limitations.

• Unexpected Responses: Despite our best efforts, the AI may occasionally produce responses that are unexpected or inappropriate.
• User Feedback: We encourage you to report any such instances so we can improve our service.
• Transparent Communication: We are open about the capabilities and limitations of our AI to ensure you have realistic expectations.

6. Continuous Monitoring and Improvement

We are committed to ongoing enhancement of our service.

• Internal Systems: We have systems in place to continuously monitor AI interactions for compliance with our safety policies.
• Regular Updates: Our team regularly updates the AI to address any issues and to improve performance.
• Ethics Committee: An in-house ethics committee oversees our practices to ensure we adhere to ethical standards and regulations.

Your Role in Safety

We believe that safety is a shared responsibility between us and our users. While we are dedicated to providing a secure and enjoyable AI companion experience, your active participation is essential in maintaining a healthy interaction.

• Understand the Purpose: Our AI companion is designed to generate human-like conversations for entertainment purposes only. It is not intended to replace real-life relationships or to provide professional advice or counseling.
• Engage Responsibly: Please enjoy our service responsibly. Be mindful of the amount of time you spend interacting with the AI, ensuring it doesn't interfere with your daily life or personal relationships.
• Monitor Your Well-being: Pay attention to your emotional state while using the service. If you notice signs of unhealthy dependence or that the interactions are affecting your well-being, we encourage you to take a break or limit your usage.
• Set Personal Boundaries: Consider setting personal limits on how and when you use the service to maintain a balanced lifestyle.
• Seek Professional Support if Needed: If you're experiencing feelings of distress, loneliness, or other mental health concerns, please reach out to a qualified professional for support.
• Stay Informed: We encourage you to familiarize yourself with our policies and settings.
• Use Features Responsibly: Utilize the private chat and other features in accordance with our guidelines.
• Provide Feedback: Your input is valuable. Please let us know if you encounter any issues or have suggestions.

Remember: Just like enjoying a good book or a movie, interacting with our AI should be a positive addition to your life and not a replacement for human connection. Your well-being is important to us, and we're here to support a safe and enjoyable experience.

Contact Us

If you have any questions or concerns about our safety policy, please do not hesitate to contact our support team at [email protected]